19 total results found
General FAQ questions
How to share excel workbook
How to share an Excel file This section shows how to share an Excel workbook for multiple users by saving it to a local network location where other people can access it and make edits. You can keep track of those changes and accept or reject them. With the ...
Work from home
Go to https://support.idotech.com Enter your user name and password Click on the PC you have been assigned Then click on Desktop tab Click on connect and DONE!
WINPE Mount Shared Drive
net use p: \\server\share /user:domain\username password
Set automatic reply/out of office message in Outlook 2016 for Windows
Set automatic reply/out of office message in Outlook 2016 for Windows Use this function to let people know when you will be away from UCL. Instructions 1. In Outlook, select the File tab within the top-left corner. Select Automatic Replies. Fi...
parameter is incorrect when changing drive letter
Fix: The parameter is incorrect when changing drive letter in Windows 10 September 22, 2021 updated by AdminLeave a reply » Recently when I attempted to change drive letter using Disk Management, it kept giving out the error message “The parameter is incorre...
Installers Download 2019 Plus
Download links for MS Office Pro Plus 2019 Online Installer: 32 bit:https://c2rsetup.officeapps.live.com/c2r/download.aspx?ProductreleaseID=ProPlus2019Retail&language=en-US&platform=x8664 bit:https://c2rsetup.officeapps.live.com/c2r/download.aspx?Productrelea...
Enable Remote Desktop on Windows 11 via Settings
To enable Remote Desktop on Windows 11 through the Settings app, use these steps: Open Settings on Windows 11. Click on System. Click on Remote Desktop on the right side. Remote Desktop settings Turn on the Remote Desktop toggle sw...
office 2019 plus
How to Print an Email from Outlook Desktop App
Step 1: Open Outlook app on your system by pressing the Windows key and typing outlook. Step 2: Seelct the Outlook app from the search results as shown below. Step 3: Once your outlook is opened with your credentials, open the email which you want to p...
Microsoft office quick user guide
how to fix blurry text on windows
METHOD 1 Click the Cortana search box on the taskbar, type cleartype. Click Adjust ClearType text from the search results. The ClearType Text Tuner should open. Select the “Turn on ClearType” check box to enable ClearType, or deselect it if you want t...
Forcing a Restart in Windows
Using the Security Keys Security keys are the easiest place to take critical actions. You can lock your PC, sign out, launch Task Manager or perform power actions all from one place. Press Ctrl + Alt + Del key together on your keyboard. On the bottom righ...
How to access your company information in our customer portal (Managers or CEO Only)
If you are one of our Managed Service Client and you need access your company I.T information (2FA is required to login) please follow this steps. Open your internet browser (google chrome, microsoft edge, safari and so) then go to https://itechnify.com and c...
How to create a support ticket
If you are one of our Managed Service Client on your computer desktop there is an icon call ITechnify Support. (see image below) Double click on the icon, our contact page web will open (see image bellow). Fill the form (all fields are required) and c...
How to create a outlook signature
If you want to see how it's done, go directly to the video below. Open a new email message. On the Message menu, select Signature > Signatures.Depending on the size of your Outlook window and whether you're composing a new email message o...
How to use our support tools
Go to https://support.idotech.com Enter Username and password provided by support team Enter the 2fa code Click on the pc your username has been assigned to. Click on Desktop tab Click on connect